The Customer Service Portal delivers the convenience of 24hrs Customer Service. Using our website, policyholders can now view policy details, pay premiums and request policy proceeds.

       How to register
Step 1:

In order to register, you will be required to provide the following details.

  • Full Name (including middle name)
  • Valid email address
  • 10 digit Telephone Number: Home, Work or Cell
  • Date of Birth
  • Applicant’s Taxpayer Registration Number (TRN)
  • Policy Number(s) to be added to your profile.
  • Stating whether you are the Owner of the respective policy(s). If not the Policy owner, you can only be added as a Payor for the respective policy accounts.

Step 2:

Click on the » Register button located in the top right-hand corner of this screen (or on the portal’s » homepage).

Step 3:

Submit the first 3 items listed above. An email with a confirmation code will then be sent to the email address.

Step 4:

Using the link in this email message, enter the given confirmation code and submit the other details from the above requirements list.

Once a Customer Service Representative has verified your details, a confirmation message with the username and password needed to access your account will be emailed to you. Upon first log-in, you will be asked to change your password and select at least three (3) security questions.